Frequently asked questions

After adding your units, create a new reservation from the calendar. Guest, dates, and payment stay in one record, so you can move into daily work fast.

Define each accommodation unit separately. With names and basics that match your setup (rooms, bungalows, tent pitches, or apartments), your calendar occupancy view is ready.

Yes. Reach us via the contact page. The interface is kept simple so most businesses complete basic setup on their own; we help when you get stuck.

Occupancy for all units on one calendar. Check-in and check-out dates, open days, and booking density make daily planning easier and help reduce double-booking risk.

Yes. Each reservation holds guest contact details, stay dates, and payment status. Payments and the unpaid amount can be viewed from the same screen.

Yes. Konako offers a mobile-friendly web interface, so you can open the calendar and reservations from a phone or tablet. Browser-based use is the focus rather than an app store download.

Day-to-day operations are managed through your account. If you need team access, contact us; it is considered on the product roadmap.

Core is free per property. Pro is $29/month per property with Channel Manager / connectivity and no per-room or per-bed pricing. Pro access is handled through our contact form.

Pro access is requested through our contact form. Pro is $29 per property per month and includes Channel Manager, with no per-room or per-bed fee.

No. You can create an account and start with Core without providing card details.

Yes. There is no long-term contract or setup commitment. If you do not wish to continue, you can close your account.

Data is sent over encrypted connections and backed up regularly. Avoiding unnecessary sharing with third parties is a core principle.

Only you, with your login credentials. Session security and account ownership are central to protecting your business data.

If you need data portability or reporting, contact us. Self-service export options will expand as the product grows.

Current plans are on the pricing page: Core is free, and Pro is $29/month per property. Pro access is handled through our contact form. Self-serve billing is not available yet.

Small and medium-sized accommodation: campgrounds, bungalows, boutique hotels, guesthouses, hostels, glamping, tiny houses, and apartments / short-term rentals.

Yes. It is designed for owners from a handful of units to dozens who want simple reservation and occupancy tracking without a complicated system.

Yes. Each unit is defined on its own. Rooms, bungalows, pitches, or apartments appear on separate rows on the calendar according to your setup.

It is not built for large hotel chains or needs that rely only on complex channel-manager distribution. The focus is straightforward daily work and reservations.

Channel Manager is included in Pro. Core focuses on reservations and daily work without Channel Manager. Pro access is handled through our contact form.

Payment tracking lives on reservation records. Direct integrations with external payment providers are on the roadmap and will be announced on pricing and features pages when ready.

The priority is a reliable reservation calendar and daily work. Integrations with channels, payments, and partners may be added over time; share specific needs via contact.

There is a mobile-friendly web interface instead of an App Store or Play Store app. Use your browser on phone or tablet for calendar and reservations.